Sumo Logic Support
Submit a request
Check your existing requests
Community & Forums
Didn't find what you were looking for?
Get in touch
Fill out a request form
Product News and Announcements
Critical Collector Update - Action Required
Field Extraction Rules Now Avaialble!
Heartbleed Open SSL Bug - Impact and Update
Multiple sources.json for syncSources feature
SumoLogic Collector file locking Question
Collector status of AWS CloudTrail Apps
Community Tips and Queries
Data Ingestion: Rolling Standard Deviation, Accumulation, Backshift, etc.
Sumo Logic Powershell Module
Tips for Partitions & Scheduled Views
Sumo Logic API
Search Job API
Collector Management API
Sumo Logic PowerShell Module: SumoTools
How can I tell if I'm collecting data?
Why aren't my logs showing up?
Getting started with Sumo Logic Free
Sumo Logic Quick Start Webinar
Sumo Logic Application for Box - A Deeper Look Into Your Box Environment
Transaction Analytics Overview Video
How to ingest and parse Ruby on Rails logs
Sumo Logic Collector - Chef Cookbook
"BlockingQuotaEnforcer" Messages in the Collectors Logs
How to force the Collector to use IPv4 to listen for Syslog messages
How to recurse through subdirectories in Amazon S3 bucket path expressions
S3 Bucket Creation Fails: Unable to create a Source. Internal error (Server Error)
Create a URL to launch a specific search in Sumo Logic
Service Alert: Scheduled Search Email Quota Reached for Search
How to reference a field name that contains a special character
How do I group messages based on a field I define?
How can I sub-parse an already extracted field or metadata value?
Using line breaks as an anchor within parse
Use non-capturing groups when parsing regular expressions
Dashboards and Charts
Copy and paste text from a Dashboard to open a search in a new window
"Sorry there was a problem opening the Dashboard"
The Dashboard says "No Data to Display" but the interactive query returns results
Managing Users and Roles
Integrating Sumo Logic with Okta
"Unable to sign in. Your account has been locked out."
Restrict users' access to logs using Roles
Installing the New Relic Windows plugin
How Sumo Logic works with New Relic plugins
Integrating Halo event logs into Sumo Logic
Using the Sumo Logic App for Security Analytics
Collecting Events for the Sumo Logic Application for Box
Collecting files for the Sumo Logic Application for VMware
Account Management and Billing
How ingestion management works
Is data volume measured before or after filtering?
What happens if I go over my quota or exceed my log volume?
Sumo Logic User Guide
Download the Sumo Logic User Guide